Frequently Asked Questions

Everything you need to know about your Cut Loose Merch order.

How long will it take to receive my order?

Standard shipping usually takes 5-7 business days within the domestic region. International shipping times vary by location, typically ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, Cut Loose Merch is committed to quality and ethics. We work exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window where changes or cancellations can be made. Please email our support team immediately with your order number.